Ryand is currently working majorly in the Brantford area, the very neighborhood he was raised in. He also co-founded the Campbell and Company Real Estate that partnered with Keller Williams Realty for a more accessible network of top-producing agents and more innovative technology tools in the industry. 

Here’s a rundown of our conversation with Ryand:

• Ryand before real estate: Cars

• Why he almost let go of Keller Williams but ‘didn’t go for the dollar’

• The value was learning from successful people, following systems and roadmaps

• Campbell and Co. and partnership with KW

• First real estate agent as a learning experience

• Venturing into Maps Coaching

• Gameplan: Leverage-double down on leadership, accountabilities, and training

• “Leaders develop leaders”

• Listening as a very important life skill

• The 3 levels of listening

• “Listen to the words, listen to the story”

• What can I do to win? Listen.

  As a realtor, we are drilled to ask questions and be prepared with follow-up responses but usually, we end up with more output than input just to avoid a NO from a client. Spending time running after clients, pushing services, sending mass emails, and conducting marketings are typical. Perhaps we should be listening?

• Level of Listening

  • Barely Listening. When you are strategizing for ways to fix what your client is saying.

  • Really listening. When you are paying attention to every detail of what your client is saying.

  • Truly Listening. Watching body tone and language. It is when you don’t have other thoughts funneling through your head and just paying attention in the conversation.